Effective Date: February 19, 2025
At SocialHypeAgency, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Information: This includes your name, email address, phone number, and other details you provide when you contact us, sign up for our services, or interact with our website.
- Usage Data: We collect data about how you interact with our website, such as the pages you visit, the time spent on each page, and any other actions you take while navigating our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website and to improve your user experience. For more details, see our Cookies Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver the social media and marketing services you request, such as social media management, strategy, and consulting.
- Communication: To respond to your inquiries, provide customer support, and send important notifications regarding your account or our services.
- Improving Our Website: To analyze how users interact with our website to improve its functionality, content, and user experience.
- Marketing and Advertising: We may use your information to send promotional emails about our services or offers, but you can opt out of marketing communications at any time.
- Legal Compliance: To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We take your privacy seriously and employ appropriate technical, administrative, and physical safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or providing our services, such as hosting providers, payment processors, and analytics platforms.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate potential wrongdoing.
5. Your Data Protection Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing or profiling.
- Withdrawal of Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at hi@socialhypeagency.com.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.
7. Third-Party Websites
Our website may contain links to external websites or services that are not operated or controlled by SocialHypeAgency. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us:
- General Inquiries: hi@socialhypeagency.com
- Support: support@socialhypeagency.com
- Contact: contact@socialhypeagency.com
- Live Chat: Available on our website