Effective Date: February 19, 2025
At SocialHypeAgency, we strive to provide high-quality services to meet your social media marketing and management needs. However, due to the nature of our digital services, we do not offer refunds. Please carefully review our policy to understand your rights and options.
1. No Refunds
Due to the virtual and digital nature of our services, we do not offer refunds once a service has been provided, delivered, or started. All payments made for services are final.
2. 100% Satisfaction Guarantee
We are committed to your satisfaction and provide a 100% Satisfaction Guarantee. If you are not satisfied with the services provided, we will work with you to resolve any issues and ensure that the services meet your expectations.
We offer unlimited revisions for most of our services. If you are unhappy with the results, simply contact us at support@socialhypeagency.com, and we will make the necessary adjustments or modifications until you are satisfied.
3. Service Modifications and Adjustments
If you feel that any aspect of the service you received needs to be modified or improved, please reach out to us within a reasonable timeframe. We will review your request and make the appropriate changes based on your feedback.
4. Cancellations
You may cancel your subscription or service agreement at any time by notifying us via email at contact@socialhypeagency.com. However, please note that cancellation does not entitle you to a refund for any services already provided.
For subscription-based services, cancellation will apply to the next billing cycle, and no further charges will be made after cancellation.
5. Payment Disputes
If you initiate a chargeback or dispute any payment made for our services, your account may be suspended, and your access to services may be terminated. We encourage you to reach out to us directly to resolve any payment issues before taking such actions.
6. Modifications to the Return & Refund Policy
We reserve the right to update or modify this Return & Refund Policy at any time. All changes will be posted on this page with an updated effective date. We recommend you periodically review this page to stay informed about our policies.
7. Contact Us
If you have any questions or concerns about our Return & Refund Policy, or if you wish to discuss your satisfaction with our services, please contact us at:
- General Inquiries: hi@socialhypeagency.com
- Support: support@socialhypeagency.com
- Contact: contact@socialhypeagency.com
- Live Chat: Available on our website